Terms and Conditions
Current Processing time is approximately 8 weeks
Returns & Exchanges
*Tulip skirt orders cannot be returned, cancelled, refunded or exchanged for any reason, except for fault in production. If there is a fault in production you must send an email to firstname.lastname@example.org explaining what the problem is before we can accept to exchange or refund your purchase.
*Please make sure that we have communicated with you and agreed that we will take responsability before you send us back your Tulip skirt.
*Your Skirt must be returned, unworn, to us within 2 weeks of your receving your order. The cost of return postage will be covered by us only if the fault is ours.
*Please note that ALL SALES ARE FINAL.
*Tulips by Tracy cannot take responsability for damages that may occur to your skirt during postage.
*Please make sure your postal address is correct. Your item will be shipped to the address provided to us at payment. If your package is returned to us beacuase of a wrong address, Tulips by Tracy will not cover the additional cost to resend the package.
*Tulips by Tracy cannot take responsibility for any income taxes that may be charged to our customers upon delivery.
*Tulips by Tracy shipments within the United States are sent first class USPS and come with a tracking number. International shipments are sent first class international and expected delivery from send date is between 8-10 days. This is in addition to the processing time which ranges from 4-8 weeks typically depending on the time of year. Tulips international shipments are not trackable unless you specify you would like this service. You will be invoiced the difference in US$ to your email address.
*If for any reason we are unable to complete your order because of the availability of material we will contact you directly to discuss an alternative.
*Under no circumstance do we accept rush order requests.
*We will keep track of your shopping details in order to process your order and ship it correctly, however, under no circumstances will Tulips by Tracy disclose customer information to third parties.
Caring for your Tulip skirt:
*Tulips by Tracy should be hand washed in warm water and laid flat to dry.
*Tulips by Tracy should only be ironed when necessary on low setting.
All images, designs, text and graphics on this Tulips by Tracy Web site are the property of Tulips by Tracy©.
Pages, codes or any content from the site may not be redistributed or reproduced in any way, shape, or form without the written permission from Tracy Jones.
Failure to do so is a violation of copyright laws and any infringements will be pursued.